Dawn started as a bather at a grooming shop in Fairfax while still in high school, and what began as a part-time job turned into a lifelong passion for grooming. She has earned the Master Groomer certification from the National Dog Groomers Association of America, and continues to expand her knowledge by attending trade seminars and subscribing to trade publications.

At Fur Factory it is our policy to treat all of our customers, canine and human, with kindness and respect.

Every dog is unique in its response to the grooming process, and different owners have different priorities regarding grooming. We get that, and we want to work with you to figure out what works best for your dog and your lifestyle. Just a bit of low maintenance plush? Great – we can do that. Lots of fluffy cuteness? We love that too! Just remember that longer hairstyles require more maintenance and more frequent grooming. What we won’t do is extensive dematting, which is hard on both dog and groomer.

We want to work with your schedule too. If you want to drop your dog before work and pick up after, as long as the dog is okay with it, so are we. If you need to coordinate with the hundred other things you have to do, just let us know when you book your appointment and we will try to accomodate. The average groom time is 3 – 4 hours, depending on the coat, hairstyle, size, and temperment of the dog, but it can be longer on a busy day.

If your dog has special needs – very old, very young, very shy, for example – let us know, and we will schedule you for a time when special attention can be given. We don’t charge extra for this, but appropriate time slots are limited.

Keep in mind also that the very quickest groom is not always the least stressful. We, of course, want to be efficient – that is better for everyone – but rushing through the process actually makes the experience more stressful for the dog.